GENERAL CONDITIONS.

Article 1. Applicability
1.1 On all offers, orders and agreements FOX-souvenirs.com these Terms and Conditions apply.
1.2 The acceptance of an offer or placing an order means that the applicability of these Terms.
1.3 The provisions of these Conditions can only be done in writing, in which case the remaining provisions shall remain in force.
1.4 All rights and claims, as in these conditions and any further agreements on behalf of FOX-souvenirs.com be made, are also stipulated for by FOX-souvenirs.com intermediaries and other third parties

Article 2. Offers / agreements
2.1 All offers are without obligation and FOX-souvenirs.com expressly reserves the right to adjust the prices, especially when under (legal) regulations. See also Article 3.6.
2.2 A contract is only concluded after acceptance of your order by FOX-souvenirs.com. FOX-souvenirs.com reserves the right to refuse certain conditions to the delivery, unless otherwise specified. If an order is not accepted, FOX-souvenirs.com this within five (5) working days of receiving the order.

Article 3. Prices and Payments
3.1 The prices for the products and services are in Euro, including VAT and act - and shipping, taxes or other charges unless otherwise stated or agreed in writing.
3.2 Payment must be made without discount or compensation within ten (10) days after the invoice date for deliveries within the Netherlands, and within ten (10) days after the invoice date for deliveries outside the Netherlands, unless otherwise agreed in writing.
3.3 Payment can be made by advance. When paying by bank transfer, the date of payment is the date of crediting the giro or bank account FOX-souvenirs.com. Whether you choose during the ordering round for payment by Ideal / Paypal (Netherlands) or credit card / Paypal (Abroad)
3.4 If you are exceeding the payment from the day that payment should have been in default and are you from that day a late fee of 2% per month or part of one month over the outstanding amount. If payment is made after a demand by FOX-souvenirs.com you a sum of fifteen million (15.00) for administration and if FOX-souvenirs.com outsources its claim for collection, you also pay the collection costs, which at least fifteen percent (15%) of the outstanding amount , subject to the jurisdiction of the FOX-souvenirs.com to instead of the actual extrajudicial collection costs.
3.5 If you are in default on any payment, is entitled FOX-souvenirs.com (implement) the agreement and related agreements to suspend or dissolve.
3.6 If the prices of the products and services increased in the period between the order and its implementation, you are entitled to cancel the order or the agreement within five (5) days after notice of the increase by FOX-souvenirs.com.
3.7 If payment after a written agreement (paid after 10 days late) and time of ordered goods have been sold out, the amount refunded and will cost 1.50 to be charged (for abroad, they are equal) and dwe costs, see Section 3.8. If you return an item will be back the purchase price for delivered goods (excl. postage costs) within thirty (30) days after receipt of goods. These should be in the original packaging to be sent and no evidence of use.
3.8 If any money is returned, and with PayPal, Credit Card payment (Master Card or Visa) and we pay the money back there will be additional 3.4% of the total purchase price will be deducted 1.00 + the additional costs that are the credit company can charge to us. Ideal if you have paid, no charge. This rule is waived uitluitend written agreement.
3.9 When will repay only the amount of the item be returned, the costs of postage for sending are deducted (if otherwise agreed in writing)

Article 4. Delivery & Send
4.1 The delivery times given are only indicative. When delivery does not entitle you to compensation or the right to cancel your order or the agreement, unless the delay in delivery is such that you can not reasonably be expected that the agreement intact. You are then entitled to cancel the order or terminate the agreement where necessary.
4.2 The delivery of the products will take place and when the products are ready for shipment to you
4.3 Used goods specially ordered goods and demos can not be returned (if agreed in writing).
4.4 FOX-souvenirs.com is in no way responsible for packages that time transportation damage or lost package if not insured.
4.5 Returned packages must always be stamped, costs here are not flow from continuing expense FOX-souvenirs.com. And the buyer must be paid if otherwise agreed by FOX-souvenirs.com, if we agree to reimburse the postage costs will always be a base fee (TNT Post) are

Article 5. Retention
5.1 The ownership of products is only about if you have not you under any agreement FOX-souvenirs.com owe have paid. The risk relating to the products already at the time of delivery to you, and we can discuss this with a signed receipt confirmation

Article 6. Intellectual and industrial property rights
6.1 All intellectual and industrial property rights attached to the products delivered by FOX-souvenirs.com and unconditionally.
6.2 FOX-souvenirs.com does not guarantee that the delivered products do not infringe any (unwritten) intellectual or industrial property rights of third parties.

Article 7. Claims and liabilities Exchange
7.1 You have the obligation to delivery to check if the products meet the agreement. If this is not the case, you should FOX-souvenirs.com as soon as possible and in any event within seven (7) days (Saturday included them) after the delivery, or after observation reasonably possible, in writing / email and sufficient detail.
7.2 If it is demonstrated that the products do not meet the agreement, the FOX-souvenirs.com has to choose the products to be returned and replaced with new products if in stock.
7.3 If a product does not fit (except clothing), you as an individual the right product within seven (7) days after delivery to return FOX-souvenirs.com. Provided it is otherwise on the invoice. Returns are only accepted if the packaging of the product is undamaged and the product in its original state, it also applies that the costs for returns are at your expense. Returns must be notified in advance. And is then replaced for another product or cash return (see 3.7 and 3.8)
7.4 Products must be returned in original undamaged packaging and be returned if a user track product shown FOX-souvenirs.com will not accept it and notify the client and sending back the costs incurred will be charged to the customer. This can only be deviated from the written agreement with FOX-souvenirs.com.
7.5 Some of our products are packed in plastic bags gesaelde if they are opened, these products can NOT be returned it will also appear on the invoice. This can only be deviated from the written agreement with FOX-souvenirs.com.
7.6 Specially ordered goods are in principle not be returned, accompanied with a written agreement made FOX-souvenirs.com. All costs arising here from shall be borne by the customer, and no complaints can ensue. If the product is not returning our supplier will then take this decision is also binding for us and no complaints yet possible.

Article 8. Warranty
8.1 If FOX-souvenirs.com delivers products to the customer is never FOX-souvenirs.com to a further guarantee in relation to the customer than that which FOX-souvenirs.com against its supplier may claim. Warranty period will always be clearly indicated on the invoice. We also sell Stocklots (remnants) on a number of these items is a limited warranty issued, is on the invoice. If there is a warranty product is at fault will be exchanged for the same type of product, if still available or will be another appointment will be made.
8.2 Depreciation of products is defective and if not exchangeable for a replacement than 9% per month, within the warranty period, you will receive a voucher for the rest it is valid for 3 months. (In this case we have no money retouneren)
8.3 Claims due to visible defects must conform to the contract and within 7 (seven) days after receipt of the goods by the customer in writing. Complaints made by FOX-souvenirs.com after the expiry of that period are received, need not FOX-souvenirs.com in order to be considered. FOX-souvenirs.com is entitled as payment takes place after the ten (10) days and the product is now on an otherwise sold to pay the money back to the customer's account minus 1.50 in costs (the Netherlands), abroad have different costs. (See Art. 3.7 and 3.8) In case of failure and inability to replace money the product will be refunded (see art. 3.7 and 3.8) You can only deviate from the written agreement with FOX-souvenirs.com.

Article 9. Orders / communication
9.1 For misunderstanding, delays or transmission of orders and messages resulting from the use of Internet or other communication between you and FOX-souvenirs.com, or between FOX-souvenirs.com and others, as it relates to the relationship between you and FOX-souvenirs.com, FOX-souvenirs.com is not liable, unless and to the extent there might be intent or gross negligence by FOX-souvenirs.com.

Article 10. Force Majeure
10.1 Without prejudice to its other rights, has FOX-souvenirs.com case of force majeure the right, at its option, the execution of your order to suspend the agreement without judicial intervention, by you in writing and share FOX-souvenirs.com so without being liable for any damages, unless under the circumstances to standards of reasonableness and fairness.
10.2 Force majeure is defined as any failure can be attributed not FOX-souvenirs.com, because it is not due to her fault and not under the law, legal act or generally accepted for its account.

Article 11. Miscellaneous
11.1 If you FOX-souvenirs.com writing of an address, FOX-souvenirs.com entitled to that address to send all orders, unless you FOX-souvenirs.com writing of another address to which your orders are to be sent. This can only modify your account and other changes will not be implemented.
11.2 If for any length of time does not deviate from these Conditions, will not prejudice their right to demand immediate and strict compliance with these Conditions. You shall never be entitled to enforce on the grounds that FOX-souvenirs.com these conditions smoothly.
11.3 If one or more provisions of these Terms or any other agreement with FOX-souvenirs.com in conflict with any applicable provision, the provision will lapse and will be replaced by a FOX-souvenirs.com adopt new lawful condition.
11.4 FOX-souvenirs.com is competent in the execution of your order (s) use of third parties.

Article 12. Applicable law and jurisdiction
12.1 All rights, obligations, offers, orders and agreements to which these Conditions apply, as to these conditions, only Dutch law is applicable.